School of Business and Entrepreurship
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Item Knowledge management and employee engagement in the hospitality industry(INTERNATIONAL JOURNAL OF RESEARCH IN BUSINESS AND SOCIAL SCIENCE (IJRBS), 2022-08-28) Ojera, Patrick B.; et.alKnowledge management is becoming indispensable in organizations since it is a powerful weapon for achieving competitive advantage. However, there is still a dearth of literature for employees and managers in organizations to link their investments in knowledge management and the value the organization gets in terms of employee engagement. This study was designed to assess knowledge management and employee engagement in the hospitality industry in the North Rift region of Kenya. An explanatory research design was adopted with a target population of 580 employees from star rated hotels in the North Rift region out of which a sample size of 234 respondents was picked. Data was collected using questionnaires and interviews and analyzed using descriptive and inferential statistics using SPSS version 25.0 for quantitative data and thematic analysis of interview data. From findings, knowledge management explained a 50.4 percent variation in employee engagement. A coefficient of .728 indicated that a unit change in knowledge management leads to .728 units of positive change in employee engagement. Knowledge management significantly affects employee engagement thus the rejection of the null hypothesis. The hospitality business should invest in proper employee knowledge-sharing initiatives to enhance employee competence and motivation, resulting in high levels of engagement. The finding of this study can help major stakeholders in the hospitality industry to strengthen knowledge management for employee engagement.Item Effect of Budgetary Control on Financial Performance:(IOSR Journal of Economics and Finance (IOSR-JEF), 2021-10-30) Ojera, Patrick B.; et.alManufacturing sector plays a vital role in providing livelihoods and national revenues, incomes, employment and foreign exchange savings to Kenya. The core problem affecting Kenya sugar industry is the persistent deterioration in profitability and liquidity. At the moment, five public-owned mills are indebted to the tune of over One hundred billion shillings. Budgetary control is one of the major technic used in planning and control function of any organization. Previous research has been done on the effect of budgetary control on financial performance of other institutions. However, no research has been done on its effect on financial performance of sugar manufacturing companies. The general objective was to investigate the effect of budgetary control on financial performance through a comparative study of sugar manufacturing company in western Kenya. The specific objectives were: to examine the effect of budgetary planning, budgetary implementation, budgetary variance analysis and budgetary evaluation on financial performance of sugar manufacturing companies. A descriptive survey research design was applied. Purposive sampling was used to select individual respondents to participate in the study; respondent was staff dealing with finance and budgeting cost centers. A sample of respondents was collected from Butali and Nzoia Sugar Company (this represents public and private sector in western region). Primary data was used while the instrument of data collection was questionnaires. Descriptive statistics and inferential statistics analyses were used. The survey under descriptive analysis revealed that, budgetary planning had a direct positive impact on financial performance, budgetary implementation had a direct positive impact on financial performance, budgetary variance analysis had a direct positive impact on financial performance and budgetary evaluation had a direct positive impact on financial performance. In conclusion, budgetary control is key to financial performance process of the firms analyzed in the survey and therefore the survey recommends that all the budgetary control processes should apply as a tool for financial control. The study recommends that there is a gap to focus on other factors that could influence financial performance after having looked at budgetary control that is well functional but the industry is still persistent deterioration in profitability and liquidity accompanied with a lot of debts.Item Moderating effect of organization culture on the relationship between quality management system adoption and performance of public universities in Kenya(African Journal of Business Management, 2021-02-27) Ojera, Patrick B.; Obura, Johnmark; et.alThe capacity of higher education institutions (HEIs) to serve as drivers to economic competitiveness has been negatively impacted due to the exponential growth and numerous constraints which interfere with their quality. In Kenya, HEIs, in their attempt to cater for the 28% increase in number of students, 6% government capitation cut and 14.3% of the 28 weeks, academic year time waste between 2014 and 2015, have encountered many challenges caused by overcrowding, crumbling infrastructure, inadequate human capital with 1:500 lecturers to student ratio and financial resources and declining quality of the professional courses on offer. They have raised concerns about the quality of public university education. The aim of this study is to analyze the effect of organization culture on the relationship between Quality Management System (QMS) adoption and organization performance of public universities in Kenya. The study was guided by structural contingency theory and equity theory; using a census survey with a Bureau of Standards. The study results revealed organization culture (β=0.492 p=0.030) moderated the relationship significantly implying the interactive effect of organization culture improved organization Performance by 0.7% (Δ R2 .007p=0.030). The study concluded that organization culture increases the effect of QMS adoption on organizational performance. response at 94.41% on a population 215 top management personnel of 11 public universities certified by the KenyaItem Effect of Business Risk on Performance of Deposit Taking Saccos in North Rift Counties, Kenya(International Journal of Finance, Accounting and Economics (IJFAE), 2020-10-30) Ojera, Patrick B.; et.alSaccos perform an important role in the financial sector in Kenya by providing savings and credit services to a large portion of the population. Dividend decision is the policy that the management formulates in regard to earnings for distribution as dividends among shareholders. The determinants of dividend decisions include, Sacco returns, Sacco size, business risks, growth opportunities among others. Saccos and more so deposit taking Saccos need to issue dividends to their members. Deposit taking Saccos in Kenya and the North Rift in particular has to adjust their way of doing business in order to maximize the shareholder value and increase the market share. The main purpose of this study is to establish the determinants of dividends policy decisions on performance of deposit taking Saccos’ in North Rift Counties, Kenya. Specifically, the study determined the effect of business risk on performance of deposit taking Saccos’ Rift Counties in Kenya. The study was guided by Agency theoy. The target population was all nine Saccos that had been registered by SASRA in the North Rift Region by the end of July 2018. The respondents included all the management and board members of the deposit taking Saccos in the North Rift Region. Primary data and secondary data was used and the data was collected using open ended questionnaires. Data was be analysed using both descriptive and inferential statistics. The SPSS Version 24 was used to aid in the data analysis. The study established that Sacco returns had a positive and significant effect on performance of deposit taking Saccos (β= 0.170; p< 0.05). The findings of the study were of great significance to managers and policy makers to make policies which enhances the performance of the Saccos. The finding also does provide input for future academic works to be conducted on the Sacco performance.