Nature and Extent of Energy Sector Management System with Regard to Electrical Fire Disaster in Kisumu County, Kenya
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Date
2022-08-16
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Scientific and Research Publications
Abstract
Quality Management has become essential in many organizations with aim of capitalizing on the sources for
improvement through quality goal setting and measurement. Deficiency in exploring quality management systems in utility
power transmission and distribution systems, are described along with their observed vulnerabilities to electrical fire
disasters in Kisumu County. The perfect Quality Management System is not adhered to in energy sector, power lines design,
electric equipment, and systems planning doesn’t meet specific prescribed quality standards. The paper therefore examines
the nature and extent of energy sectors quality management systems with regard to electrical fire disaster in Kisumu County.
The study adopted Cross-functional management model and Crosby Theory of Quality theories. A descriptive research
design was used in the study. Purposive, census and stratified random sampling techniques were used to select a sample
size from the energy sectors; Kenya Power and Lighting Company, Kenya Electricity Transmission Company, Kenya
Energy Generating Company and customers connected to electricity grid. The structured questionnaires, interviews guides
and observation methods were used to collect data. Findings indicated that lack of electrical fire disaster planning, design
of power equipment and power line design were factors contributing to electrical fire disasters. Poor quality power
equipment were factors hindering quality service provision. The paper recommends that Kenya energy organizations should
foster coordination for quality service delivered. Energy sector to create awareness of departmental procedures on how
quality management should be implemented to its customers, ensure electrical fire disaster planning and adapt effective
power line designs to prevent electric disasters.