Influence of Strategic Management Practices on Access to Water and Sanitation Services in Kenya
iJARS International Journal of Humanities & Social Studies
Globally, more than 3.4 million people die each year from water, sanitation and hygiene-related causes, 99 percent of these deaths occur in the developing world. In the 2015/2016 financial year, access to water in Kenya stood at 54% for urban and 51% for rural areas. This low access to water and sanitation services could be as a result of the management practices in the water services providers. Previous studies have revealed the unsuccessful attempts to improve access of water and sanitation services through privatization and structural reforms in the water sector.These studies did not assess how management practices such as the strategic management practices can enhance access to water and sanitation services. The objective of the study was to determine the influence of the strategic management practices on access to water and sanitation services. The study adopted a combination of descriptive and explanatory research designs. The target population consisted of the 86 water service providers in Kenya. The sample comprised of 70 water service providers who were selected using the stratified random sampling. The respondents of the study included the 70 general managers of the selected water service providers. Primary data was collected by the use of questionnaires. The instruments were tested for validity and reliability through the content validity index (CVI=0.833) and the Cronbach Alpha’s internal consistency index (a=0.773) for reliability. the study found out that the influence of level of application of strategic management practices on access to water and sanitation services was statistically significant recording Adjusted R2 =0.59 (t=7.2, p<0.05).The study recommended that the water service providers should use well-structured planning mechanism, have well written mission and vision, base decisions and actions on formulated organization policies and use resource control teams to ensure the access to water and sanitation services to its customers is enhanced .
Strategic Management Practices, Water Service Providers, Access to Water and Sanitation Services